The Loss Assessor : Your Ally In The Insurance World
If you’ve had dealings with the insurance industry, you’ll know about loss adjusters. They are the people, put in place by your insurance company, whose job is to find a way to bring down the value of your claim. Unlike yourself, loss adjusters entire working day is taken up with insurance claims. Hence, they are masters of all the legal technicalities and the various interpretations and wording of insurance contracts This knowledge is used, often ruthlessly, in order to reduce the value of claims.
This they do in two ways. In the first instance, they use your own lack of understanding; since you aren’t an insurance pro, you’re probably in the dark about what your policy allows you claim against. Second, the adjuster has numerous ways of invoking legal loopholes that allow his bosses to escape paying out on any given part of your claim. Mrs S, who had her house completely gutted by tenants growing cannabis, was aghast when her insurers attempted to ‘hide behind small print to reject my claim’. The underwriters claimed that though the modifications were extensive they had not been ‘malicious in nature’.
Loss adjusters are a key part of insurance companies’ drive to maximise their profits. With a larger claim, especially in business insurance, many thousands can be saved through their work.
Happily, if you need to make a claim then help exists in the form of the loss assessor: an insurance expert who works for your interests,
an insurance expert who works for you. In contrast to yourself, a loss assessor has legal and technical skills required to stand up to the loss adjuster, giving you crucial peace of mind at a time you are likely to be feeling distressed and vulnerable. Moreover, the assessors will often spot additional areas in which you can claim, things you would probably not have discovered. Thus, the fee the loss assessor charges is almost always absorbed by the increase in the payout he or she will secure for you.
Mrs S was fortunate to employ Ray Truman of Truman Associates, a leading figure in the world of loss assessment. Truman spotted a contract clause relating to vandalism which meant the insurers failed to wriggle off the hook and had to concede the full £49,000 claim. Ray Truman worked doggedly and with passion to fight on my behalf’ commends Mrs S. ‘Thank goodness for Ray and his determination never to give up and for winning the day in the end.’ Though loss assessors may be sober-suited professionals, to Mrs S they are heros.
